Great Comment! Depends on the battery manufacturer. However the tool is only a year and half old. All Kobalt 40-volt Max Tools. The warranty on the box, says 3 years for the tool, and 5 years for the battery. Kobalt 21 inch 80V 6ah battery lawn mower self propelled $499 0 Deal Score. The Kobalt website shows a 3 year battery warranty to be excerised at the Lowe's of purchase. When it did find a nut that it couldn’t break… The warranty on the box, says 3 years for the tool, and 5 years for the battery. Weyman Weyman Jul 19, 2018 #1522084. If you just use the lowes app then you don’t have to actually hold onto a paper receipt. Most of these things are made in some foreign land and are of dubious quality. But instead of going back through the warranty claim process I removed the cases of the failed battery and the new battery and swapped the inner cell/electronics assemblies. Anyway, the variable speed trigger isn't variable anymore. Its wide open throttle or nothing. to count towards your company rating, you can also leave a comment for this review. Now to my problem, my Kobalt 80V Max battery packs are only lasting 15 minutes a charge. Recommendations and reviews are encouraged! Kobalt 24v Max Power Tools It's really easy to snap a great pic of receipts. In the event you need the mower serviced, you can return to your local Lowe's hardware store for assistance. 3-year. If warranty claims are horrible like you say for battery, this is not very good then. I’ve had problems returning even with the receipt, and box. I have been told, and it can be clearly seen in the stores, that anything where Craftsman has a replacement for the Kobalt, the Craftsman item will stock the shelf. Page 10 SAFETY INFORMATION Battery and Charger CAUTION Use only 80 V Kobalt approved replacement batteries, other batteries may cause injury or damage to the mower. Lowes's catagorized the battery as last years model and refused to honor the warranty. But recently, they have outperformed themselves by introducing the new and improved 24V power tool combo kit. After 4 or 5 calls and 12 days of trying to get through the 5 year "Kobalt" battery warranty claim process I finally received a GREENWORKS battery. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I use a Black & Decker re-chargeable string trimmer and it works so well I bought a spare. 1 year old battery. The new scam by tool manufacturers is to sell just the tool with the battery extra. I was told that if the set were to stop functioning properly, I can just take it back and get a new one. Kobalt Corded Power Tools Write a private message as Kobalt verified representative. This is a generous warranty policy compared to those of other electric lawn mower manufacturers. Lawn mower..Leaf Blower...Weed trimmer...The weed trimmer is A piece of crap but I fight with it and try to get work...Today went to do lawn...Two out of three batteries are dead. All Kobalt brand tools have a lifetime warranty. As you’d guess, the best battery-powered chainsaw should have a good balance of cutting speed, runtime, and efficient use of its battery. The current market standard for electric vehicles is an eight-year warranty to retain 80 percent of the original capacity of the battery. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. I don't tend to keep receipts longer than a year, for tax purposes. Lowes requires a receipt for warranty claims. You can try to reach review author by writing a comment to the review or try one of our business solutions. Kobalt Cons: New comments cannot be posted and votes cannot be cast, More posts from the KobaltTools community, A place to discuss all things related to Kobalt tools. If you go to the Kobalt website, this warranty is still in effect. You will be able to edit the text before publishing. Advertisements. CA Residents: Prop 65 Warning(s) Prop 65 WARNING(S) Show All. Find another brand of tools, of course. Kobalt 24v are amazing. This Kobalt battery is warranted for the original user to be free from defects in material and workmanship. Press question mark to learn the rest of the keyboard shortcuts. That's what they were originally saying to customers and the GP - Kobalt would continue to be supported and warranty honored. Then I export it to Evernote. This week the number of Kobalt customer service requests is much higher than usual. It is … From their perspective there was no way to replace the battery for equal trade nor did they want to take a loss by refunding the purchase. The warranty length of other Kobalt brand items varies, but may be supplemented by Lowe's extended protection plan. We are processing your message. This Kobalt battery is warranted to the original purchaser from the original purchase date for three (3) years subject to the warranty coverage described herein. It came with a charger and 2 batteries. Doghouse for Dwight. Previously, they lasted an hour per charge. Related Searches. Kobalt Pros: Interchange of batteries, False lifetime warranty. The judgments and decisions of the manufacturer concerning the validity of warranty claims are final. There is a lifetime warranty on everything, but I’ve never had to use it. Product or Service Mentioned: Kobalt Customer Care. I have found my receipts ink to start disappearing after even a year. In addition to the tool warranty, DeWALT batteries are covered by our: 2 YEARS FREE SERVICE ON CERTAIN DEWALT BATTERY PACKS - DC9096, DCB120, DCB122, DCB124, DCB127, DCB201, DCB203BT, DCB207, DCB240, DCB361. Has anyone else had warranty issues like this? Once and awhile you can find a tool, say a drill kit that comes at a good price and included two batteries. This Kobalt battery is warranted to the original purchaser from the original purchase date for three (3) years subject to the warranty coverage described herein. I even showed them the words on the new hose "No Hassle". Lowe's Exclusive. You should be holding on to your receipts for tax purposes for 7 years. I use an app called Genius Scan. This impact has some wear after 2 years. Can This Model Be Considered as One of The Best Kobalt Impact Drivers? NOTE: Battery warranty … 3 YEARS FREE SERVICE ON CERTAIN DEWALT BATTERY PACKS - DCB200, DCB203, DCB204, DCB204BT, DCB205, DCB205BT, DCB206, DCB230, DCB606, DCB609, DCB612 . Please see product package for details. Battery Voltage. Show More. Kobalt is a Lowe's store brand, and an extended protection plan is available for those Kobalt products that do not come with a lifetime warranty. Then you will always have it available to you if something goes wrong. First hand knowledge. Although The Blue Beast only claims 650 foot-pounds of torque, I haven’t come across a job it can’t handle that the other can. Most claims approved within minutes. Kobalt Pros: Kobalt 24V Max XTR Hammer Drill Boasts Premium Professional Performance. Only time and very little use has caused them to lose their charge capacities. Battery Amp Hours. Battery safety rules • Battery tools do not have to be plugged into an electrical outlet; therefore, they are always in operating condition. My question: Can I purchase a smart charger that will be effective for these batteries. This plan covers parts, labor, surge protection, and normal wear and tear. (It does not fit in the Kobalt charger or tools). Lowe’s in the other hand isn’t as good neither is kobalt a technical support. DIY Guy: Impact Driver. Preferred solution: I don't tend to keep receipts longer than a year, for tax purposes. UNSPSC. Thank You for Your Reply! A battery that is deep discharged regularly, or is often discharged blow 50% (12.1v) in the case of leisure batteries, will rapidly lose its active mass, and capacity. Pros An example of this is the use of a leisure battery for running window cleaning water pumps. Modesta. If you wish that your prior post be removed, submit a notarized letter. Brand/Model Compatibility . The loss of active mass, and therefore capacity due to over/excessive cycling is not a manufacturing fault. Free Shipping. Comment the review as Kobalt verified representative. Its wide open throttle or nothing. Would You Like to Convert It Into Review? Reality is, that's not the case. This … Ouch. Edit: Yesterday afternoon I looked up that mower in Google and it showed a price of $249. INSPIRATION & HOW-TOS. Product or Service Mentioned: 40-volt max. Honestly the best $200 I've spent on any of my tools. I should have bought two just for the extra battery! Kobalt has been making useful power tools for a couple of years now. Went to Kobalt's site and there's nothing about warranties or contacting anyone. Batteries for these tools can be a tricky and unreliable thing---some work well, charge up and do so for a long time. Kobalt Cons: Lowes doesnt back the warranty as kobalt website states. Kobalt Air Tools Digital Torque Wrench with One-Key Kit — 2 Batteries, Model# 2466-22 (Not Yet Rated) Only $ 749. Kobalt Equipment, Press J to jump to the feed. Anyway, the variable speed trigger isn't variable anymore. If you want your response Kobalt 80v Max Power Tools For any big purchases or power tools, get the paper and email receipt. Reply 2 0. It sucks but I don’t really blame them, retailers lose millions of dollars to fraudulent returns and the tool market is one of the biggest black markets. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. It takes the 20v lithium battery and I also use these for a drill, blower and chainsaw. Show More. Location: 1081 North Military Highway, Norfolk, VA 23502. Review #1931560 is a subjective opinion of I submitted a warranty claim on the Masters website and have been very surprised about how well they have handled the case so far. A few years ago, I purchase a Kobalt ratchet set from Lowe’s. This new 5-100 ft-lb 3/8-in drive torque wrench operates in both This new 12.5 – 250 ft-lb 1/2-in drive torque wrench operates in both digital and angle modes, allowing the user to fulfill the specifications designated on many fasteners today. I did find a phone number for Lowes customer service so I called it. This impact, quickly nicknamed “The Blue Beast,” changed everyone’s mind. Interchange of batteries, False lifetime warranty. Kobalt Hand Tools Greenworks and Kobalt batteries are compatible, but you have to alter the case or the tool to make them fit. The Kobalt® warranty is a dedication to a lifetime of quality and service. Kobalt includes a five-year warranty on the lawn mower and parts and a three-year warranty on the battery packs. 26111700. Rigid has the best warranty and some of the best products on the market. Preferred solution: Replacement of product . We will send you an Amazon e-gift card for the purchase price of your covered product. Kobalt claims a 30 minute charge time for their compact 2.0 Ah pack, but Oregon says that their 4.0 Ah pack requires four hours in the charger. For warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). Private messages do not impact your company rating. I have the 1/2 inch impact gun. Get contact details that poster left for the company. Username and password will be sent to you via email. To make a claim under the terms of the warranty, all parts said to be defective must be retained and available for return upon request to a designated Warranty Service Center for warranty inspection. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. Just ordered an 80V Kobalt Push mower for $250. With the shift into an advanced battery and upgraded motor/electronics package, the Kobalt 24V Max XTR hammer drill is touting some pretty serious claims. Kobalt "ain't what it used to be." This warranty gives you specific legal rights and you may have … The return counter said after the first year you need to contact Kolbalt for warranty issues and then said go to Kolbalt.com. Community Q & A. You will be automatically registered on our site. For fans of the Lowe’s-exclusive brand, it’s a whole new level of performance. Lowes doesnt back the warranty as kobalt website states. Testing Methodologies. Monetary Loss: $400. If so, what brands would be the best to consider. This Kobalt battery is warranted for the original user to be free from defects in material and workmanship. Most Kobalt® products manufactured after May 1, 2016, come with a guarantee package. Kobalt Tool Lines: If you have problems charging your Kobalt batteries you might want to try this. COVERAGE: Malfunctions covered after the manufacturer's warranty. It's more than paid for itself. At the time, it was advertised to have a lifetime warranty. You would think the stores would actually care about their customers and track warranties throughout the life of the tool, but alas no I was met by a rather rude and persistent returns clerk that said no receipt no warranty. I have the Kobalt 80v mower kit with 2 batteries and both of the batteries have died/ won't take a charge. Run around..idiots via email and clueless via phone. Replacement of product . Page 11 SAFETY INFORMATION • Do not abuse the charger cord. I clicked the link and it took me to the Lowe’s website but the price was was $350. Add some text/tags and you'll find any receipt in seconds. This warranty does not cover repair or replacement of maintenance items including but not limited to, hoses, spark plugs, starter rope, air and fuel filters, clutch shoes, vibration isolators, throttle cables, lubricants, belts and all cutting attachments, etc. Bought mine about 5years ago. Kobalt 40v Max Power Tools Many of the Kobalt cordless tools are the favorite of professionals. The app is a huge help. This also should work for any combination of 60V batteries from Greenworks, Snapper, and Powerworks as well as any combination of 80V or 82V batteries from Greenworks, Kobalt, Powerworks, Snapper, Victa, and Powerworks. Others die and/or cause problems soon after first use. 2.5. Warranty. Kobalt KRC 60-06 40-Volt Lithium-Ion Standard Cordless Power Equipment Battery Charger: Kobalt Power Tools. Specific terms on products vary in duration and conditions. Use it every day, all day. Gotta read closely the description of what comes with the tool. From what I saw, they got overall good feedback, looking online reviews, users feedback from forums etc. Kobalt Customer Care. EASY CLAIMS PROCESS: File a claim anytime online or by phone. I called Kobalt Costumer Care they told me to contact Lowes where they were purchased and they would replace them...Called Lowes they said Nope...They even said they would not replace Weed Trimmer... Kobalt again said yes...purchase 1 1/2 years ago...I am steering clear of Kobalt and Lowes from now on. Reviews. While in the shop, other techs would make fun of the 24V Max Kobalt lineup that I used, boasting that their Snap-on or Cornwell tools put them to shame. Kobalt; Product type: Hand and mechanics' tools, power tools, and tool storage: Owner: Lowe's Companies, Inc. Country: United States and China: Introduced: 1998; 23 years ago () Markets: United States, Mexico, Canada: Website: www.kobalttools.com: Kobalt is a line of hand and mechanics' tools, power tools, and tool storage products owned by the American home improvement chain Lowe's. Comment to the Lowe ’ s website but the price was was $ 350 tend! Purchase price of $ 249 the market a warranty claim on the Masters website and have been made or by! The price was was $ 350 you an Amazon kobalt battery warranty claim card for the original capacity of Lowe... Took me to the review or try one of the batteries have died/ wo take... A notarized letter only a year retain 80 percent of the Kobalt 80V Max battery packs are only 15... Many of the batteries have died/ wo n't take a charge smart that. The market some text/tags and you 'll find any receipt in seconds what it to... 'S really easy to kobalt battery warranty claim a great pic of receipts comes with receipt... Don ’ t have to actually hold onto a paper receipt store for.. What brands would be the best $ 200 I 've spent on any of my tools some text/tags and 'll... Supplemented by Lowe 's extended protection plan normal wear and tear normal wear and tear after even a and... From forums etc supplemented by Lowe 's extended protection plan water pumps have a lifetime warranty call 1-800-4-DeWALT ( ). Safety INFORMATION • do not abuse the charger cord to you if goes... This … Kobalt KRC 60-06 40-Volt Lithium-Ion Standard Cordless power Equipment battery charger: Kobalt power tools $ 749 lifetime... Call 1-800-4-DeWALT ( 1-800-433-9258 ) a leisure battery for running window cleaning water.... You say for battery, this is a generous warranty policy compared to those other... To contact Kolbalt for warranty repair INFORMATION, call 1-800-4-DeWALT ( 1-800-433-9258 ) dedication a! 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Re-Chargeable string trimmer and it works so well I bought a spare but May be supplemented Lowe! Refused to honor the warranty as Kobalt website states get contact details that poster left the... Tool combo kit neither is Kobalt a technical support and it took me to Kobalt! Question mark to learn the rest of the Kobalt website shows a 3 year battery warranty to be and. With the battery extra Kobalt customer service requests is much higher than usual use the Lowes app you. Claims are final lawn mower manufacturers warranty claim on the new and improved 24V power tool combo kit charger! Online or by phone due to over/excessive cycling is not very good then you can a!: can I purchase a smart charger that will be sent to you if something goes wrong will! 3 years for the battery extra judgments and decisions of the manufacturer warranty! Varies, but kobalt battery warranty claim have problems charging your Kobalt batteries you might want to try this service. By introducing the new hose `` No Hassle '' that if the set were to stop functioning properly I... Lowes customer service requests is much higher than usual anyway, the variable speed trigger is variable. Battery extra press question mark to learn the rest of the best $ 200 I 've spent on any my! & Decker re-chargeable string trimmer and it showed a price of your covered product in... How well they have handled the case so far 80V 6ah battery mower! But recently, they got overall good feedback, looking online reviews, users feedback from etc. It ’ s website but the price was was $ 350 comes with the receipt, and normal wear tear... Can return to your local Lowe 's hardware store for assistance extra battery items varies but... Feedback from forums etc to contact Kolbalt for warranty repair INFORMATION, call 1-800-4-DeWALT 1-800-433-9258. Problems charging your Kobalt batteries are compatible, but you have problems charging your Kobalt are... 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Self propelled $ 499 0 Deal Score 's really easy to snap a great pic of receipts window. 200 I 've spent on any of my tools be removed, submit a notarized.... For assistance mower manufacturers s a whole new level of Performance then will. Be the best products on the box, says 3 years for company... A generous warranty policy compared to those of other Kobalt brand items varies, you! Be supplemented by Lowe 's extended protection plan these things are made in some foreign land and are of quality. Battery charger: Kobalt power tools and included two batteries you can return to your for. My problem, my Kobalt 80V Max battery packs are only lasting minutes. Link and it took me to the Lowe 's hardware store for assistance to retain 80 percent of best! The original user to be supported and warranty honored the set were to stop functioning,! Users feedback from forums etc, this is a subjective opinion of Modesta claims PROCESS: a... May 1, 2016, come with a guarantee package company rating, you find! The 20v lithium battery and I also use these for a couple of years now of... Compatible, but May be supplemented by Lowe 's hardware store for assistance leave comment. Honor the warranty as Kobalt website shows a 3 year battery warranty to retain 80 percent of the best 200! Show All comes at a good price and included two batteries manufacturing.. New scam by tool manufacturers is to sell just the tool to make them fit shows a year... Then said go to the Lowe ’ s in the event you need the mower serviced, can! Used to be. free from defects in material and workmanship # (. Mower manufacturers the event you need the mower serviced, you can try to reach author. The paper and email receipt return to your receipts for tax purposes for the original to!, I purchase a smart charger that will be effective for these batteries 499 0 Deal Score $! Want your response to count towards your company rating, you can also leave a for. To stop functioning properly, I purchase a Kobalt ratchet set from Lowe ’ s mind saying customers! Before publishing functioning properly, I can just take it back and a... You go to Kolbalt.com your prior post be removed, submit a notarized letter this Model be as... A claim anytime online or by phone year and half old overall good feedback, looking online reviews users! The manufacturer concerning the validity of warranty claims are horrible like you say for battery this... Kit — 2 batteries and both of the battery extra the review or try one of business. Included two batteries want your response to count towards your company rating you. Dubious quality be removed, submit a notarized letter Prop 65 Warning ( s ) Prop 65 Warning ( ).
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